Last Updated: 11/21/2025
Introduction
The Edge Indoor Cycling & Group Training (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.reachtheedge.com/ and use our services.
Information We Collect
Personal Information You Provide
- Contact Information: Name, email address, phone number (if provided), mailing address
- Account & Membership Information: Class bookings, membership preferences, account details
- Fitness & Participation Information: Information voluntarily provided related to fitness goals, waiver acknowledgments, and participation preferences
- Communication Records: Messages sent through contact forms or email
Information Automatically Collected
- Website Usage Data: IP address, browser type, device information, pages visited
- Cookies and Tracking: We use cookies to improve your browsing experience and analyze website traffic
- Location Data: General geographic location based on IP address
How We Use Your Information
We use your information to:
- Manage class bookings, memberships, and event registrations
- Provide gym services and support
- Communicate about services, updates, promotions, and scheduling changes
- Process payments and billing
- Improve our website and services
- Comply with legal and regulatory requirements
- Send marketing communications (where permitted by law or with your consent)
How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who help us operate our website, manage bookings, process payments, or deliver communications
- Business Partners: Platforms used for scheduling, membership management, and online services
- Legal Requirements: When required by law or to protect our rights
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and advertisements
- Enable social media features
You can control cookies through your browser settings, but disabling them may affect website functionality.
Third-Party Services
Our website may include links to third-party websites or services, including:
- Website analytics platforms (such as Google Analytics)
- Social media platforms
- Online scheduling or membership systems
- Payment processors
These third parties have their own privacy policies, and we are not responsible for their practices.
Data Security
We implement appropriate security measures to protect your information, including:
- Encrypted data transmission (SSL certificates)
- Secure servers and databases
- Access controls and authentication
- Regular security assessments
However, no method of transmission over the internet is 100% secure.
Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Request a copy of this privacy policy
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
California Privacy Rights
California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it’s used, and the right to request deletion of personal information, subject to certain exceptions.
Changes to This Privacy Policy
We may update this privacy policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new “Last Updated” date.
Contact Information
If you have questions about this privacy policy or our privacy practices, please contact us:
The Edge Indoor Cycling & Group Training
9000 Town Centre Dr.
Broadview Heights, OH 44147
